{"product_id":"difficult-conversations-1","title":"Difficult Conversations","description":"\u003cp\u003eWhether you’ve been putting off giving an employee negative feedback or wondering how to react when a coworker erupts in frustration during a meeting, difficult conversations in the workplace are, well, difficult. While there’s no one “right” way to have a difficult conversation, there are guiding principles you can follow and strategies you can employ to facilitate a discussion in which both parties are able to air concerns constructively. Difficult Conversations takes you through the basics of: Crafting a clear message Identifying the other person’s goals Developing and maintaining a positive mind-set Conducting a productive conversation About HBRs 20-Minute Manager Series: Dont have much time? Get up to speed fast on the most essential business skills with HBRs 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business. Also available as an ebook.\u003c\/p\u003e","brand":"Crosswordbooks.uae","offers":[{"title":"Default Title","offer_id":42137483640907,"sku":"BK0002693","price":58.0,"currency_code":"AED","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0646\/4877\/3707\/files\/61X2DkVSiYL._SL1436.jpg?v=1770792051","url":"https:\/\/crosswordbooks.ae\/products\/difficult-conversations-1","provider":"Crossword Dubai","version":"1.0","type":"link"}