Introduction
These Terms of Use govern the use of the website www.crosswordbooks.ae, owned and operated by Crossword Bookstores L.L.C, Dubai, United Arab Emirates.
By accessing or using the website, you agree to comply with these Terms of Use.
If you do not agree to these terms, you should discontinue use of the website.
Website Access License
Users are granted a limited, non-exclusive, revocable license to access and use the website for personal shopping purposes.
Users may not:
• Copy or reproduce website content
• Use website content for commercial purposes
• Modify or distribute website materials
• Reverse engineer website software or technology
All intellectual property rights remain the property of Crossword Bookstores L.L.C.
User Accounts
Customers may be required to create an account to place orders.
Users are responsible for:
• Maintaining confidentiality of login credentials
• Ensuring accuracy of personal information
• Informing the company immediately in case of unauthorized account access
Crossword reserves the right to suspend accounts suspected of misuse.
Product Information
Product descriptions and images displayed on the website are provided by suppliers or publishers and are displayed in good faith.
While every effort is made to ensure accuracy, Crossword Bookstores L.L.C does not guarantee that product information is always free from errors.
Customers are advised to review product descriptions carefully before purchase.
Orders and Payments
All payments must be made in UAE Dirhams (AED).
Accepted payment methods include:
• Visa
• MasterCard
• Approved UAE digital payment methods
Cash on Delivery and cheque payments are not supported.
Orders are subject to availability and acceptance.
Crossword reserves the right to cancel or limit orders in cases of:
• Pricing errors
• Suspected fraud
• Quantity restrictions
Refunds, where applicable, will be issued to the original payment method.
Delivery
Orders are delivered through authorized logistics partners across the UAE.
Delivery times are estimates and may vary due to operational or external factors.
Ownership of products transfers to the customer upon confirmed delivery.
Prohibited Activities
Users must not use the website for:
• Illegal or fraudulent activity
• Distribution of harmful software or malware
• Impersonating another person
• Violating intellectual property rights
• Disrupting website operations
Violation of these rules may result in termination of access.
Limitation of Liability
Crossword Bookstores L.L.C shall not be liable for indirect or consequential damages resulting from the use of the website except where required under applicable UAE law.
Account Suspension
Accounts may be suspended if:
• Terms are violated
• Fraudulent activity is suspected
• Website security is compromised
• Multiple fraudulent accounts are detected
Governing Law
These Terms shall be governed by the laws of the United Arab Emirates.
Any disputes shall be subject to the jurisdiction of courts in Dubai, UAE.